Quality and risk monitoring for financial conversations
What OnScript helps your team do
OnScript helps financial service teams evaluate conversation quality, monitor configured disclosures and process requirements, and protect sensitive data across supported customer interactions.
Surface potential exceptions with supporting context
Combine quality, customer intent, and operational signals
How it works
- 01
Define requirements with compliance, legal, and operational stakeholders.
- 02
Configure validation, redaction, access, retention, and scorecards for the workflow.
- 03
Review potential exceptions through established governance and remediation processes.
Explore automated scorecards, validation, and agent coaching.
Frequently asked questions
Does OnScript make regulatory determinations?
No. It identifies configured signals and potential exceptions for qualified review; it does not replace legal advice or an organization's compliance program.
Can sensitive information be protected?
OnScript provides configurable redaction and security capabilities. The final control design depends on the organization's systems, contracts, configuration, and policies.
