Business Development Manager

Role Overview

OnScript AI is seeking a results-driven Business Development Manager to help accelerate growth across key verticals. This role is responsible for generating new pipeline, managing the full sales cycle from initial outreach through onboarding, and working cross-functionally to ensure a seamless transition from prospect to live customer.

This role is ideal for someone who thrives in early-stage growth environments, understands consultative selling, and enjoys working closely with product, leadership, and customers.

Core Responsibilities

Daily Responsibilities

•Prospect and engage new accounts through outbound outreach (email, phone, LinkedIn, referrals, events)
•Qualify inbound and outbound leads and manage follow-ups
•Conduct discovery calls to understand customer workflows, pain points, and compliance needs
•Deliver tailored product demos focused on business outcomes and ROI
•Maintain accurate CRM records (pipeline stages, notes, next steps)
•Collaborate with leadership and product teams on active opportunities

Weekly Responsibilities

•Advance opportunities through the pipeline toward pilot, onboarding, and live deployment
•Coordinate pilot campaigns and onboarding timelines with internal teams
•Review pipeline health, deal velocity, and conversion metrics
•Refine messaging and positioning based on prospect feedback
•Identify upsell, cross-sell, and expansion opportunities
•Participate in sales strategy and deal review meetings
•Build and nurture relationships with partners, consultants, and referral sources

Monthly Responsibilities

•Meet or exceed monthly revenue and pipeline generation targets
•Analyze performance metrics (win rates, cycle length, demo-to-close conversion)
•Identify new verticals, ICPs, or market segments for expansion
•Contribute feedback to product and leadership on feature requests and competitive insights
•Help refine sales playbooks, outreach sequences, and demo frameworks
•Support forecasting and revenue planning
•Represent OnScript AI at industry events, conferences, or virtual forums (as applicable)

Qualifications

•2+ years of experience working in a call center environment preferred
•2+ years of experience in Business Development, Sales, or Account Management (B2B SaaS preferred)
•Proven ability to build pipeline and close deals in a consultative sales environment
•Strong communication, presentation, and negotiation skills
•Experience managing multiple deals simultaneously across sales stages
•Comfortable selling to regulated or compliance-driven industries (healthcare, finance, legal, insurance a plus)
•Experience with CRM tools (HubSpot, Salesforce, or similar)
•Ability to work independently while collaborating cross-functionally
•Experience in AI, analytics, or contact-center technology is a plus
•Bachelor's degree in Business, Marketing, or related field (or equivalent experience)