---
title: "Vocalytics - AI-Powered Voice Analytics | OnScript"
description: "Master the voice of every call with Vocalytics. Track tone, confidence, adaptability, and 15+ vocal traits with AI-powered analysis for better coaching and results."
image: "https://onscript.ai/og.png"
---

![Vocalytics](/images/vocalytics.png)

# Master the voice of every call—track tone, confidence, adaptability, and more with Vocalytics

Elevate your QA with AI-powered vocal analysis. Measure 15+ vocal traits—think empathy, pacing, energy—so coaches and agents can target improvement areas based on what truly matters.

## Watch how Vocalytics transform quality assurance and coaching workflows

![Vocalytics vocal analysis dashboard](/images/vocalytics_1.png)

## Capture Rich Vocal Data

After each call, our AI analyzes tone, volume, pacing, emotional intelligence, and adaptability. Get deeper insights into how agents communicate beyond just words—understand the full vocal signature that drives customer satisfaction.

Real-time analysis of 15+ vocal traits Emotional intelligence scoring Automated tone and pace detection

## Score Vocal Traits

Each agent call gets scored for conversation flow, empathy, professionalism, active listening, conflict resolution, and more. Our AI provides consistent, unbiased evaluation of vocal performance that helps coaches identify specific improvement areas.

Standardized AI-driven scoring Empathy and professionalism metrics Conflict resolution tracking

![Vocal traits scoring interface](/images/products/top_traits_1.png)

![Coaching workflow interface](/images/products/coach.png)

## Coaching Made Actionable

Define thresholds per trait, build coaching workflows, and close the loop inside the agent portal. Transform insights into action with personalized coaching recommendations that drive real improvement in agent performance and customer satisfaction.

Personalized coaching workflows Custom threshold settings Agent portal integration

We are OnScript

## What our clients say about us

- [![Prominent BPO Sees 40% Cost Savings with OnScript](/@imagetools/4610314550b717609141ecdb9559de6fd329ddbc) Prominent BPO Sees 40% Cost Savings with OnScript Read story +40% Cost Savings +30% Revenue Increase +100% Data Insight Rating](/prominent_bpo/)
- [![Insurance Industry Leader Achieves 30% QC Cost Reduction and 10% Revenue Increase with OnScript Integration](/@imagetools/6ee1361e18319db586af972daea36a77092e4e37) Insurance Industry Leader Achieves 30% QC Cost Reduction and 10% Revenue Increase with OnScript Integration Read story +30% Cost Savings +10% Revenue Increase +100% Data Insight Rating](/insurance-industry-leader/)
- [![Consumer Credit Counseling Firm Achieves 50% Management Efficiency with OnScript](/@imagetools/ecbbb44037936c7bc7bebcc35e8191ec6a66cb64) Consumer Credit Counseling Firm Achieves 50% Management Efficiency with OnScript Read story +10% Cost Savings +10% Revenue Increase +50% Data Insight Rating](/consumer-credit/)
- [![Performance Marketing Firm Achieves 50% Cost Savings and 10% Revenue Increase with OnScript Integration](/@imagetools/127a4c084cdabcea644642e8b0deee1fa45af7d6) Performance Marketing Firm Achieves 50% Cost Savings and 10% Revenue Increase with OnScript Integration Read story +50% Cost Savings +10% Revenue Increase +29% Data Insight Rating](/marketing-company/)

## Turn every conversation into a competitive advantage

Learn how to transform your QA strategy, delivering exceptional results with Vocalytics voice analytics.