---
title: "Intent Settings - Customizable AI Analysis | OnScript"
description: "Optimize your analysis with Intent Settings. Customize the intent prompt under AI services to accurately extract why callers contact your call center, enhancing insights into customer interactions."
image: "https://onscript.ai/og.png"
---

Intent Settings

# Optimize your analysis with Intent Settings

Customize the intent prompt under AI services to accurately extract why callers contact your call center, enhancing insights into customer interactions. You can leave this blank for AI-driven identification or tailor it to specific intents used in your call center.

## Watch how Intent Settings empowers you to optimize your analysis

![Intent settings interface showing customizable prompts](/images/products/intent.png)

## Customizable Intent Prompts

OnScript's Intent Settings give you complete control over how your call analysis is performed. Customize the intent prompt under AI services to accurately extract why callers contact your call center, providing deeper insights into customer interactions and their specific needs.

Fully customizable intent prompts Accurate caller intent extraction Enhanced customer interaction insights

## AI-Driven or Custom Intent Identification

Experience ultimate flexibility with OnScript's Intent Settings. Leave the prompt blank for intelligent AI-driven identification that automatically detects caller intentions, or customize it to match the specific intents used in your call center for precise, tailored analysis.

Automatic AI-driven intent detection Custom intent configuration options Flexible analysis optimization

![Intent identification interface showing AI and custom options](/images/products/intent_2.png)

![Customization interface showing intent configuration options](/images/products/intent_3.png)

## Powerful Customization Control

OnScript.AI's Intent Settings puts you in complete control of your analysis optimization. The platform dynamically adjusts based on your chosen settings, allowing you to tailor the analysis to your specific business needs and deliver enhanced insights into customer interactions.

Complete analysis optimization control Dynamic platform adjustments Business-specific customization

We are OnScript

## What our clients say about us

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## Experience the power of customization with Intent Settings

Elevate your analysis with OnScript.AI's Intent Settings today and take control of your call center insights.